Contact
Email: info@beyond-co.com
Phone: +447488868660
HQ: Pleasant Terrace, Church Hill, Leigh-on-Sea, Essex, SS9 2DG
Careers
Email: careers@beyond-co.com
SEE CURRENT VACANCIES

Account Manager

Job Category: Support
Job Type: Part Time
Job Location: Remote

The ideal candidate will be able to appropriately identify the needs of both new and current customers in order to aid customers in their success using our product. This will be done by developing an appropriate level of communication with clients and internal team members to better understand and mitigate any issues the customers may face. 

Responsibilities
  • Work cross-functionally within the company to communicate with all stakeholders in customers’ success
  • Create and maintain relationships with customers to better understand and achieve their needs
  • Make visits to our customers to identify opportunities for growth within our platform
  • Manage all reporting about the health of customers’ accounts
Experience
  • Previous account management experience
  • Articulate and well accustomed to a client-facing role
  • Willingness and ability to travel
  • The ability to use up-to-date project management, marketing and collaborative tools such as Google Workspace, Trello and Zoom
  • An understanding of our industry – web agency, digital marketing, is not essential but is desirable
About Us

We’re a team of creatives excited about unique ideas and helping everyone from solopreneurs through to SMEs to create amazing identity and brands since 2015. As our name suggests, we truly do go above and beyond. We’re always here to help, day or night, and once you join us as an employee, you’re a part of the Beyond Co. family for life.

We offer a fresh approach on over 20 tailor-made digital solutions through four core areas: web, marketing, creative and business services. Some of these services include web design and development, SEO, social media management, brand strategies and consultancy, digital marketing, graphic design, and virtual assistants.

Our clients are predominately based in the UK, Europe, Middle East and Asia and vary in sectors, including hospitality, financial services, executive search and recruitment, trade services, health and wellness, eCommerce, and social movements. We’re proud to have worked with these clients on a variety of digital projects – from redesigning websites to providing 360° digital marketing plans with ongoing support.

Apply

To apply for this role, please use the form found under ‘Apply for this position’. Alternatively, email your CV to careers@beyond-co.com quoting the job title.

Please note, we do try to reply to every application personally, but we may only respond to those candidates whose experience matches our requirements. We are sorry, but if you have not heard from us within the next ten days, please assume you have been unsuccessful on this occasion.

Apply for this position

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